Business report based on the a given case study. Highland Limited Essay

Business report based on the a given case study. Highland Limited - Essay Example Frank in order to repay the loan had to sell of his centre at Shiel Bridge. Frank Rose took help from his wife Fiona and Andrew Robertson who were willing to put in funds and thereafter Fiona and Andrew took over the running of the business. Frank Rose concentrated more on the Outdoor Centre while Fiona looked after the accounts and Andrew became the Managing Director. The business operated from small cottage. The company moved into a new location in April 2008 and one of the main customers of Highland Limited, Weir’s of Glasgow made the company big enough to get viable. The relationships between the staff were informal. But steadily the employment increased post November 2008. The company did not have enough resources to meet the demands of the market and thus the company did not make any attempt to attract new customs. Approaches to retailers were discouraged as Andrew Robertson believed that until they had the capacity to satisfy the demands of the market it would not be pr ofitable to go to the retailers. The company faced a twist when it had started operating with Stoner garment, a brand of western Oil Limited. The company was eager to supply waterproof and protective clothing to the lucrative market of about 2000 workers. This provided Highland Limited with an advantage as being a local supplier the company would be able to produce jackets according to the demands and deliver at a minimal time. Therefore Highland Limited together with Stoner Garments decided to design jackets which would be acceptable to Western Oil in terms of both quality and price. Therefore by providing garments to the Western Oil the company was able to achieve success and the legal framework adopted by the company was applying the norms and regulation. Highland Limited was a company in which philosophy and raison d’etre mattered a great deal. The company realised that although the company objectives was to maximise the profits there were also secondary objectives which the company also wished to pursue. The objectives were embodied in the company’s philosophy but never written down. There was difference in the way people saw the philosophy. Thus the factors that the organisation needs to consider in reviewing its mission statement, goals and business plans for the future is firstly the company needs to develop a mission statement, a mission statement is only the starting point of the organisation. Next task is to identify a set of goals which would accomplish the organisations missions. The company needs to establish one year plan, three year and five year plan for expanding its market share in the market. Thus to achieve the goals the company have to develop short term objectives

Project Management Essay Example | Topics and Well Written Essays - 1500 words - 17

Project Management - Essay Example 67). These problems require the government to take responsibility and solve them. This report is going to highlight how the government was going to reduce the benefits as jobseeker’s allowance, employment allowance, and house benefit, into one single benefit. The UK’s government wanted to improve the welfare system. They laid down policies to implement this. The government had an ambition of stopping fraud by 2023 (Pensions, 2014, p. 23). The minister said this project would minimize the errors of costs usually experienced in departments. The project was to motivate people to seek up employment activities. This will see the standards of living of many citizens rise and reduce dependency on the government. This was a good project, but analysts say the lack of openness in the project raised eyebrows. There was the lack of direction in the project and weak management. The project came up quickly, and the government wanted to implement it immediately. This could bring many shortcomings. Experts advised the government to take things slow and take time to implement the policy (Institute, 2009, p. 87). The project was overambitious. They did not consider the value of money. Under the plans, single payment mechanism was to replace working tax credit, income support, child tax credit, house benefit, and jobseeker’s allowance. The disabled had no place in this project. They cannot get basic human wants because they have no source of income. This shows how the government was selfish in this bringing up this project. This project mainly targets the unemployed. The government should consider the world’s economy is at its worst, and the level of unemployment is on the rise. The project required technology to get a go ahead. The government did use the money wrongly, because they spent money on existing computer programs rather than developing new ones. The population of the people was not one of the issues the government wanted

Reflective Essay on Empowering Healthcare Professionals

Reflective Essay on Empowering Healthcare Professionals This reflective account is going to explore a lecture that has changed my perception since the start of the nursing programme. I have chosen Gibbs (1998) reflective model to explore what I have learned, what my thoughts were before the lecture and changes. Therefore, to demonstrate an awareness of my learning outcome. I would also be covering how this has helped me to develop an understanding on what to do during my practical placement. The NMC code 2015 outlined standards and core values nurses must follow, therefore, our lectures focused around these to empower healthcare professionals to adapt to and deliver a quality service. The lecture I would be exploring emphasised on dignity, importance of dignity and how to encourage it. On a personal account, I thought I had a broad understanding of how to promote patients dignity. Nevertheless, after three hours of lesson on the subject, I have realized that there is a lot more to it. Dignity is a broad topic when properly studied. Dignity is a powerful tool that can determine a persons life and relationship with others suggested by Hinks, D. 2013. The poem what do you see? RCN, 2017, demonstrates the power of dignity. The poem represents a woman who is beseeching to be seen for who she is, not an old woman but someone who had lived a full life with feelings and emotions reinforcing the value of providing person centred care (RCN,2017). My feelings throughout the lesson changed considerably, leaving me to desire more of the lesson. Matti and Baillie (2011) proposed dignity as our innate value, merit and worth as human beings. To this end, the lecturer emphasized on respect making it clear that respecting people and making them feel worth is not just about caring for them, rather, it takes into consideration the whole process of how we approach and visually demonstrating dignity to the patients. I found that the NMC code (2015), stressed that as nurses, we have a duty of care to reach out for the physical, emotional, psychological, social and spiritual needs of our patients. So, give a holistic care by taking into consideration the individual as a whole. Hence, we need to prioritize patients care and dedicate time to them by preserving and promoting dignity through effective communication and supportive relationships. Emphasizing on these, it incorporated within me a sense of awkwardness and to realise how significan t it is for me as a person to be valued. Following the Poem What do you see? (RCN, 2017) I understood how patients are treated inhumanely. I felt like it is more dangerous to ignore patients emotion as this may have a huge impact on their personality It made me apprehended that, as a student nurse my responsibility is to work as part of a safeguarding team to raise concerns when I come across things that endanger patients worth and value according to the Local Government Association (2012). I found social care Act 2012 and CQC (2016) reinforcing on the link between dignity, quality and safeguarding indicating that the nurses, however, were not promoting dignity and therefore do not portray a good quality service so safeguarding is likely to decrease. The lecturer, also, underpinned the importance of personal appearance which connects to the concept of dignity because of the way uniform makes nurses feel and behave and how their appearance has an impact on patients supported by Chochinovs (2007) ABCD Framework (attitude, behaviour, compassion and dialogue) which reinforces essential things nurses need to be aware of when delivering care. Subsequently, this lesson appeared to pose more challenges. I felt highly challenged to question and evaluate on the type of staff I might be. I was challenged to think differently following Chochinovs (2007) self-awareness tool which got me thinking about if I would be able to provide a quality service to my patients while trying to promote dignity and what challenges I might face when dealing with safeguarding issues. However, after reflecting on myself and considering my attitude, behaviour, how I show empathy and compassion through communication, I felt confident to go out there and to demonstrate what I have learned with patients. I now feel like I am competent enough to fully and independently care for a person thus building a supportive relationship with them (Chochinovs 2007). Furthermore, this lecture helped me to comprehend the impact we as nurses can have on a patient as a person. In conclusion, dignity is how people feel, think and behave in relation to their worth or value. To treat someone with dignity is to show them as being worth and valued in a way that is exalt their diversity. Dignity may be endorsed or reduced by the physical setting, structural principles, approaches and conduct of others. When dignity is present, people feel in control, relaxed and able to make decisions for themselves, whereas when it is absent people feel devalued and lack control. Therefore, in my placement, I would do all the necessary things to ensure the value and worth of my patients, thus considering an approachable method of communication and rapport by making them feel at ease. Also, using person-centred care and empathy (RCN 2016). References: CARE QUALITY COMMISSION (CQC). 2010. Essential standards of quality and safety. London: HMSO. Chochinov (2007). Preserving patients dignity lends value to end of life: AHC Media: https://www.ahcmedia.com/articles/106003-preserving-patients-dignity-lends-value-to-end-of-life (accessed 24/02/17) Gibbs (1988) Reflective cycle. Available at: https://hhs.hud.ac.uk/lqsu/Sessionsforall/supp/Gibbs%201988%20reflective%20cycle.pdf (Accessed 24/02/17) Hick, D. (2013) What Is the Real Meaning of Dignity? Psychology today. Available at https://www.psychologytoday.com/blog/dignity/201304/what-is-the-real-meaning-dignity-0 (Accessed 27/02/17) LGA (2012) Dignity, quality and safeguarding adult: Establishing Local Health Watch Health. Available at http://www.local.gov.uk/c/document_library/get_file?uuid=d0235875-2da8-4a5c-a655-2f3600663f5dgroupId=10180 (Accessed 24/02/17) MATITI, M.R. and BAILLIE, L., eds., 2011. Dignity in Healthcare: a practical approach for nurses and midwives. London: Radcliffe. NURSING MIDWIFERY COUNCIL (NMC). 2015. The code: Standards of conduct, performance and ethics for nurses and midwives. London: NMC RCN (2017) Dignity and me: Available at: https://www2.rcn.org.uk/development/practice/cpd_online_learning/dignity_in_health_care/dignity_and_me (Accessed 24/04/15)

Children and the Psychological Price of Overachievement :: Parents Parenting Argumentative Essays

Children and the Psychological Price of Overachievement The issue of whether parents are too hard on their kids has been debatable for years. The subject started to present itself more as a problem when the Jon Bennet Ramsey case happened. The performing arts are where the problem of â€Å"pressure parents† seems to be the most prevalent and problematic. When does being there for the children become too much? When does â€Å"what’s best for the children† become the worst possible thing for the children? In the dance world, what goes on backstage to a performer is masked by the way the dancer carries them self on stage. The pressure that comes from a parent, particularly a mother, can be almost unbearable to a performer. Some parents try too hard to give to their kids what they could not or did not have when they were young. Parents try to relive their dreams of being the dancer or prima ballerina through their daughters and sons. Parents should not push their children to extremes. In the article, â€Å" Psychological Price of Overachievement,† by USA Today, they say that there are parents who push their kids too far. They tell their audience, parents and adults, the pressures and the outcomes of the pressures that can be put on the children from their parents. The article is trying to provoke thought in the audience to have them re-evaluate their parenting methods or what will be their parenting methods. The main concern is the kids in this case. The pressure sometimes builds so high that the dancer becomes unhappy and feels the need to do whatever it is to keep their parents happy. This can include developing an eating disorder, such as bulimia, or depression. As a dancer I saw all of these things first hand. Being backstage all that is heard is the voices of the few parents who are just telling their kids over and over that they need to be the best and perform the best out of the whole group of 100 or more people. When the parents would finally leave, many of the girls backstage with me would get so nervous and anxious about their performance and pleasing their parents that they would then go vomit in the bathroom.

How does Steinbeck present the character of Crooks in chapter 4? Essay

Chapter 4 of the ‘Of Mice and Men’ novella introduces a character named Crooks. Crooks isn’t shown as a main character of the story, but is given much light in this chapter. Crooks is a black man set on a 1930’s ranch, working as a stable buck. Steinbeck presents the Character of Crooks to us as he wouldn’t of been considered during the times of the ‘Great Depression’ and shows us the negative stereotypes of black people in an American 1930’s society. Crooks is a minority character introduced in chapter 4. Page 66 reads â€Å"negro stable buck.† Crooks’ character is introduced exactly the way he would be seen by other ranch workers. Steinbeck’s intentions of presenting Crooks for the first time to us in this way, is to give us the outline of the black workers of 1930’s America. Steinbeck wanted us to instantly recognise the prejudice black people faced before we got to know his character. A white person of the 1930’s would of saw Crooks as a black worker and nothing. Steinbeck chose to introduce Crooks’ character in the way people then would of saw him to the way we continue to see him as we learn the extent of his character. Steinbeck gives careful detail of Crooks’ room. At the beginning of chapter 4, page 66 reads â€Å"a long box filled with straw, on which his blankets were flung.† Crooks’ bunk is described as an untidy and uncomfortable place to rest, much similar to the animal’s with whom he shares the harness room with. The importance of Crooks’ room is to demonstrate the segregation of America in the 1930’s. As Crooks is a black man he isn’t allowed to sleep in the bunk house with the white workers. In addition, nobody considers Crooks’ disablement, when leaving him to live in these inhumane conditions because he was a black man who they saw had no standing. Crooks’ room suggests the means of his life. The description of his room, on page 66 reads â€Å"which hung broken harness in process of being mended.† This suggests that Crooks has no separation from his working life to his personal life. Linking back to the previous point, segregation of the white men and  the black men consequences Crooks to remain in the harness room where he works. Therefore, his life revolves around the four walls of his room merely swapping from his work to his rest in an uncomfortable bed. Crooks is presented to us an intelligent man despite his race. On page 67 of chapter 4, the description states â€Å"a mauled copy of the California Civil Code 1905.† This is proof that Crooks is able to read, which suggests his intelligence, but also shows us he is aware of the rights he is entitled to as a black man. Furthermore, because Crooks knows his rights and standing, he understands that he is a minority among the ranch workers as he is the only black worker. Crooks is a lonely character amongst the ranch workers. Nearer the beginning of the chapter, amongst Lennie’s entrance, on page 68 Crooks states â€Å"Don‘t come in a place where you‘re not wanted.† Crooks is shown being harsh to Lennie, and trying to push him away. This suggests that Crooks’ loneliness has caused him to no longer accept any kindness, whether its from a white or black man. However, because of the segregation between the black and white workers, Crooks seems to be talking to himself rather than to Lennie. This is suggested by Crooks, already being aware of the discrimination he faces by being excluded from the bunk house with the white workers, he is ’not wanted’ by them which is exactly what he says to Lennie. Crooks comes across as defensive towards Lennie being in his room. He states on page 68, â€Å"I got a right to have a light.† He is very quick in his response to Lennie. Crooks does this because he is afraid of being hurt by anyone, holding a barrier up towards the other workers who already discriminate him. He being the ethnic minority, more than likely considers any comment to be a personal criticism of a black man’s room. This is symbolic and he declares having a light is a basic human right he is entitled to. Lennie being mentally much less able gives the ideal opportunity to help exercise some authority in Crooks‘ life. Page 71 for instance, â€Å"S’pose George don’t come back no more. (†¦) What’ll you do then?† is terminative. By  this stage of the chapter, there has been a power shift. Crooks is fully aware of the distress this would cause Lennie, as he would struggle to manage alone. The terminative comments are cruel and are linked to his jealousy of the companionship of George and Lennie, page 71 one quotes a â€Å"private victory† and even pleasure in some way. Steinbeck is presenting the bad streak that loneliness is drawing from Crooks, as a minority character. Being in most ways isolated, Crooks has excitement and great curiosity due to his desperation for social interaction. In chapter 4, page 69, he questions Lennie, â€Å"You travel around’ with George don’t ya?†. Crooks is being shown as curious and nosy into Lennie’s relationship with George. However, this is suggesting more into Crooks enjoyment into having a conversation with someone other than himself, by asking questions he keeps the interaction going because he isn’t used to having company. Crooks continues to hide his excitement upon Candy‘s arrival. Page 74 of chapter 4 sees Candy‘s entrance to Crooks‘ room, â€Å"You can come in if you want.† Crooks’ reply to Candy is less defensive than previously, as Lennie’s child-like kindness has created a domino effect. This is showing him to be much more welcoming, which suggests he doesn’t want to be obvious about his excitement. Crooks is at ease as his barrier is broken down, and his excitement is buried whilst he still craves the conversation Crooks is faced with racial prejudice from Curley’s wife in chapter 4. For example, page 80 reads â€Å"Listen. Nigger (†¦) You know what I can do to you if you open your trap?† Curley’s wife brings trouble to his door, thinking she has the moral high ground, power to play god in his life. Steinbeck’s intentions were to show how being a ‘nigger’ is a human being portrayed as simply nothing, having no traits, or feelings. Crooks has no standing and is powerless as a minority. Any defence he may put forward would not even be heard, because of the racial prejudice he faces. As the story unfolds Crooks becomes very pessimistic in his outlook towards the American dreams of Ranch Workers. Chapter 4, page 73 Crooks states â€Å"They come, an‘ they quit an‘ they go on; an‘ every damn one of ‘em’s got a little  piece of land in his head.† Crooks’ views are very pessimistic but also realistic, as he has experienced dream after dream after dream that has failed. Steinbeck presents Crooks with cynical views at this point of the chapter, which supports Crooks‘ understanding that loneliness drives you to insanity. Crooks feels nostalgic about his childhood. Page 70 shows Crooks tell Lennie â€Å"The white kids come to play at our place (†¦) some of them was pretty nice.† This suggests his nostalgic feelings, making him vulnerable at this stage. Willingly disclosing such a personal memory helps with our understanding of this character, he is wise and able to distinguish the fact that not all white people are racist. This is a contrasting point in the chapter, as we understand Crooks’ want for social acceptance, because during his childhood he wasn’t exposed to the racial discrimination he faces at his present day. Crooks needs a dream to give him hope during the great depression of the 1930’s. Page 73 of chapter 4 reads â€Å"Had a strawberry patch. Had an alfalfa patch.† This shows us Crooks’ childhood of him already experiencing the land, which suggests Crooks’ understanding of the freedom of the American dream lifestyle the ranch workers want. Furthermore, the use of the repeated word ‘had’ suggests that Steinbeck has written George and Lennie’s dream in reverse through Crooks’ childhood. Crooks character has a need for companionship due to his loneliness. Page 73 of chapter 4 sees Crooks explaining to Lennie â€Å"If some guy was with me, he could tell me I was asleep, an‘ then it would be all right.† Crooks is trying to emphasize the fact he has no reassurance when he has bad dreams or pessimistic thoughts. This shows Crooks’ character dwelling on how alone he is without anyone to talk to or interact with. Companionship creates confidence in Crooks’ character. Page 77 shows Crooks in defence to Curley’s Wife â€Å"We don’t want no trouble.† The use of the word ’we’ shows Crooks having confidence to defend himself alongside Candy and Lennie. This shows that having companionship makes Crooks’ character more confident. Furthermore, this suggests that after Crooks lets his barrier  down to Candy and Lennie, and starting to have hope, Crooks could gain companionship by achieving the American dream. In conclusion, Steinbeck’s character of Crooks is used to convey the effects of racial oppression and loneliness for black people during 1930’s America. Using his situation on the ranch to give us a glimpse of society and the realism. Steinbeck presents Crooks on a personal level in chapter 4. He does this by letting us experience the racism and discrimination Crooks receives for being black, not so much disabled, after we get to know and understand the intelligence and extent of his character. Therefore, our emotions are heightened and we are led to feel sympathy for Crooks.

Continuities and Changes in South Asia Essay

In 1450, India was a divided land. Lack of central unified power had caused the frequent invasions from foreign armies or groups such as that of the Muslims, which slowly occupied and ruled the region, the Portuguese, Aryas, and Turkish armies. Yet the impact that the Europeans had settled in this divided subcontinent is diverse and had changed India immensely with their distinct ideas and culture. Impact of British rule had been widespread through the country and had not only affected their political and culture, but also the religious, social, and economic state of India forevermore. India developed into a divided land, due to political and geographic separation, and consisted of small kingdoms that’d drive away various invaders. The small Muslim population controlled most of the political power whose rulers imposed a tax against all non-Muslims affecting almost the entire population. India at this time only holds a small portion of the oceanic trade, but with the Muslims in the north, items were traded from the Middle East and its nearby regions. However, by the 1500’s, the Indian Ocean trade grew and linked India to Southeast Asia, Africa, and even to the European nations. Europeans, especially the Portuguese, were in need for rare materials and in search of trade in the early 16th century. Ports were deployed by Europeans, African natives, and India in order for goods and other cultural advancements to be introduced. Europeans slowly began to administer and control the trade along the Indian Ocean and soon, The East India Company was established in the 1600’s due to Britain’s economic power. Over time, the Scientific Revolution which resulted to the development of the Enlightenment and the Industrial Revolution stimulated the requirement for new colonies and raw materials. In 1858, Britain took control over India and passed a British rule by the title of The British Raj which brought passengers to South Asia along with their cultural methods, customs, technology advancements, and power competence. The British soon began to obtain resources for their industrial needs and replaced local leaders whom assembled factories and textiles industries leading the natives of India to despise the British. Colonies from many European nations were located throughout the subcontinent bringing along beneficial and difficulties in relations of dissimilar political ideas. European paid Indian soldiers to fight against other fellow Indians. Not only that, but ammunition pack also required them to remove the bullet with the process of biting it and consuming animal fat which belonged to cows. Cows were an animal sacred to the native. After switching to pigs, the Muslim residents were discontent as well. This intrusion from the foreign Europeans concluded the Indians with the desire of independence. Unfortunately, the contrasting Indians did not unite to fight off the trespassers, but instead rivaled against each other. Over periods of time, Indian nationalist movements continued to surface. Although the Nationalist movements did not contribute a big role in gaining independence to the country, they did bring a sense of Nationalism among the people. It was because of this Nationalism and Unity among Indians that caused the British to finally evacuate the country leaving behind a Secular Democracy of India. India went through an immense conversion from the impact of the arrival of the Europeans in the 16th century. With its abundance of resources and population, it became a benefit to the Europeans to conquer and colonize. New conflicts were created between them such as that of the Sepoy Rebellion which lasted till the First World War. Superior technology, political ideas, various customs, cultural methods were accommodated within the region transforming the nation and changing the course of history.

Tools and Techniques Essay Example

Tools and Techniques Essay Example Tools and Techniques Essay Tools and Techniques Essay Critical thinking can be argued to have enormous impacts on the typical decision-making process. Throughout the decision-making cycle we, as individuals or groups, analyze, interpret, assume, hypothesis and eventually take action, in reference to a given event, in order to make changes for the better. Similar to a master woodworker, there are specialized tools and techniques which can be used to influence our products or final decisions. Picture this, a wooden salad bowl created by a 12th grade student in shop class versus a wooden salad bowl made by Bob Villa or Norm Abram of The New Yankee Workshop. Experience has an impact on the outcome but the tools and techniques are the greatest influence. The purpose of this document is to discuss and describe the Pareto Principle and Pareto Charts, a specific decision-making tool and technique. In addition to a brief history, an attempt will be made to illustrate how the Pareto Principle and Pareto Charts apply to common business practices. Originations The Pareto Principle. According to the life summary by the Encyclopedia Britannica Online, Vilfredo Pareto was an Italian economist and sociologist, known for his application of mathematics to economic analysis and for his theory of the circulation of elites'(2005, p. 2). Pareto recognized that 80% of the land in Italy was owned by 20% of the population. This realization is widely known today as the Pareto Principle or the 80-20 Rule. The realization is important to note this because Vilfredo Pareto also discovered that the principle was recognizable in other components of his life. In order to make the transition from Paretos original view to common business practices we can thank Dr. J. M. Juran. Joe De Feo, CEO and President of the Juran Institute, stated, Dr. Juran has been called the father of quality (2003, p. 1). Dr. Juran has been credited with establishing quality control standards which aid current-day managers in using the 80-20 rule. In reference to business operations, the 80-20 rule is best understood in this manner, 80% of an organizations problems arise from 20% of the organizations processes. Knowing the basis of the Pareto Principle is critical to managers. With this knowledge leaders can visually track problem areas with a valuable tool, the Pareto Chart. Pareto Charts What, Why and When A Pareto Chart is a tool which portrays the frequency of occurrence of a variable of interest in various categories, arranged in order of descending frequency. (Stevenson, 2000, p. 51) Simply stated, a Pareto Chart is a specialized tool bar graph. The chart is used to display the importance of problems or conditions. The construction of a Pareto Chart is quite simple. Relating back to the 80-20 rule, 80% of problems usally stem from 20% of the processes or actions, the first step would be to determine the breakdown of problems or causes to be compared. In my organization, the main problem could be customer dissatisfaction regarding service calls. Specific examples for customer unhappiness could be service calls not answered at all, service calls not completed due to product knowledge and service calls delayed due to unavailable parts. The second steps would be to select a unit of measurement or time to be studied. To continue the example within my organization, the frequency could be weekly, bi-weekly or monthly. The third step toward completing a Pareto Chart would be to collect and summarize the data. Using the selected examples, our managers would start to track when a problem would satisfy the selected criteria. If we missed a service call due to unavailable parts during a given time then the issue would be logged. The final step would be to create the chart. Using horizontal and vertical axes a visual picture would emerge. The categories or problems would populate on the horizontal axis and the frequency for each category would reflect on the left vertical axis. If done correctly the resulting picture will clearly highlight the critical areas for improvement. There are many reasons why a Pareto Chart should be used. The big picture question is what to do with the results. The clearest example would be to focus on a problem or improve a process that will yield the biggest benefits. (Manktelow, 2003, p.1) If we, Bennetts Business Systems, were trying to improve customer satisfaction and our target problem was service calls we would look to rectify the category with the highest frequency of mishaps. In most cases, this category will reflect about 80% of the problems. By using the Pareto Chart we would be able to achieve the highest return on efficiency for our efforts. There are other benefits to using the Pareto Principle and Pareto Charts. From a managerial perspective, the tool and technique will aid in breaking down complex problems into smaller components. In addition, the breakdown will assist leaders in allocating resources. This decision-making by-product is an enormous benefit. The best case scenario of any critical decision result is to end up at a better outcome. Not realizing or recognizing the importance of resources can drastically alter the decision-making process and implementation plan. Failure at this stage can be devastating. The Pareto Principle and Pareto Chart can and should be used in organizational environments when problems or issues are apparent. The obvious situation for use occurs when data or information can be separated into categories. The ideal example would be when a department can count the number of times an event happens. Outside of the typical problem analysis, Bennetts Business Systems uses Pareto Charts to illustrate sale activity. Through this example the 80-20 rule is supported. 75% of the highest sales activity is produced by 25% of the sales staff. We use this summary analysis to find out what activities the successful 25% are accomplishing and in turn coach the remaining 75% on how to improve. Conclusion Michael Williamsen might have said it best, The Pareto Chart is one of the most helpful tools in the Six Sigma tool box. These charts help pinpoint unacceptable occurrences that warrant high priority. The charts show the frequency and severity of problems and where they occur. ( 2005, p. 9). From an enlightened mathematician and economist to a master of quality control we have been given an extremely useful decision-making tool and technique. The Pareto Principle and Pareto Chart provide managers the needed edge to succeed in a complex problem-filled business environment. References Pareto, V. (2005). Encyclopedia Britannica. Retrieved September 27, 2005 from Encyclopedia Britannica Premium Service https://www. britannica. com/eb/article-9058449 Feo, J. (2003). Juran Institute: Quality Improvement Tools. Retrieved September 27, 2005 from Juran Institute, Inc. https://www. britannica. com/eb/article-9058449 Stevenson, W. (2000). Quality Progress. Milwaukee. Oct 2000. Vol. 33, Iss. 10; pg. 51, 5pgs Retrieved September 26, 2005, from the ProQuest Database. Manktelow, J. (2005) Mind Tools: Pareto Analysis.